Frequently Asked Questions

Is the Traffic Signs & Safety, Inc. site secure?
Absolutely! We use encryption for all personal information transfers. Traffic Signs & Safety, Inc. does not retain credit card information after the transaction

What is the best way to contact Traffic Signs & Safety, Inc. regarding my order?
Call our Customer Service at 1-401-396-9840 or email

How long does it take to process my order?
The time it takes to process your order depends on the items and quantity ordered.  Items that are in stock normally ship within 24 hours.  If you are working on a time sensitive project please call a sales representative at 401-396-9840 or email to get a delivery date. 

What forms of payment does Traffic Signs & Safety, Inc. accept?
Credit cards; Visa and MasterCard, (we guaranty that it’s safe). We also take personal checks as long as they have an address and telephone number. We ship product upon receipt and processing of checks.

How/Where/When do I check my order status?
We can check your order status for you by contacting us.

I’m interested in placing an order, but am afraid to place it online…what should I do?
Just call us at 1-401-396-9840.  A sales representative will be happy to help you. Our staff is available Monday through Friday 8AM to 4PM Eastern Standard Time.

Can I make changes to my order once it is placed?
Once we receive you order, it is transmitted immediately to our production department where it is processed and shipped out as quickly as possible. If your order has not been processed, we’ll be happy to change it. If you need to change your order, please let us know as soon as possible, by either calling us at 1–401-396-9840 or by sending us an email at:

Reflective Sheeting Guide

Engineer Grade Sheeting:
Engineer Grade Reflective sheeting is a high quality, durable, enclosed lens retro reflective material.  This reflective sheeting offers exceptional value for permanent traffic signage applications.  Engineer Grade Reflective sheeting is the most economical reflective finish and is recommended for commercial and non-critical traffic signs.  Engineer Grade Reflective Meets applicable requirements for Engineer Grade sheeting applications for Type I retro reflective sheeting as set forth in ASTM D 4956.  Engineer Grade sheeting comes with a 7 year warranty.

High Intensity Prismatic Sheeting: Best Value – Recommended
High intensity Prismatic sheeting is recommended where brighter daytime colors and slightly higher reflectivity levels are desired. Prismatic High Intensity sheeting is durable, highly reflective sheeting designed for traffic control and guide signs.  Traffic Signs & Safety, Inc. recommends High Intensity Prismatic as the cost to upgrade over Engineer Grade Sheeting is minimal, it meets multiple specifications and has the lowest cost of ownership.  Key benefits include vivid daytime colors, a scratch resistant finish and an improved optical package for increased night visibility.  High Intensity Prismatic Sheeting comes with a 10 year warranty.

Diamond Grade Sheeting:
Diamond Grade sheeting offers excellent daytime color and the highest levels of reflectivity. It is our top of the line prismatic sheeting applicable for all high speed roadways and urban areas where higher or lower ambient light levels can make signs less visible.  Diamond Grade sheeting is ideal for overhead guide signs and directional signs. Many state and local municipalities require Diamond Grade sheeting on Stop signs (R1-1), Do Not Enter signs (R5-1) and Yield signs (R2-1) Traffic signs manufactured with Diamond Grade sheeting provide early detection and an extended range of sign legibility. Meets specification ASTM D 4956-04, Type IX.  Diamond Grade sheeting comes with a 12 year warranty.

Fluorescent Yellow Green Sheeting:
Fluorescent Yellow Green sheeting is used for signs warning of the presence of non-motorized traffic, such as school zone signs, pedestrian and bicycle crossing signing. Fluorescent yellow-green sheeting is highly visible in the viewing range from 200 to 600 feet, making it ideal for signs that must be seen at relatively short viewing distances.  Traffic Signs & Safety, Inc. recommends Fluorescent yellow green sheeting on all school zone signs.  Fluorescent Yellow Green sheeting comes with a 12 year warranty.

Fluorescent Orange Sheeting:
Fluorescent Orange sheeting is highly visible at wide angles to approaching traffic and at long sight distances. Fluorescent orange is approved in the MUTCD for all construction and work zone signs and devices.  Fluorescent orange reflective sheeting is highly visible in daytime, twilight, inclement weather and at night. 


How do I track my order?
Easy…if you have an account with us or set up an account when you placed your order, you can login to see if your product has been shipped. You can also call us to find out more information.

Returns & Exchanges

What is returnable and not returnable?
Custom Products or special orders cannot be returned unless they are defective.  If you would like to return a stock item please call our customer service department at 401-396-9840.  Products must be returned within 30 days of the sale. Products must be in new condition to receive a credit.  All returned products are subject to a 20% restocking fee.  You are responsible for shipping the products back to Traffics Signs & Safety, Inc.  UPS call tags will be issued for defective products or errors made by Traffic Signs & Safety, Inc.

What will I receive if I return product??
Full refund if it falls under one of the restrictions listed above and you return it within 30 days of purchase.

Web Site

Who do I contact if I am having problems with your web site?
Call our customer service group at 1-401-396-9840 and we’ll be happy to help you.